FREQUENTLY ASKED QUESTIONS (FAQ)

Got questions? We’ve got answers.
If you don’t see what you’re looking for, hit us up at team@odachii.com

How long does shipping take?

Shipping Destinations & Delivery Times

🇦🇺 Australia

Standard Shipping: 2–10 business days

Express Shipping: 2–4 business days
(Public holidays may impact delivery times)

🇳🇿 New Zealand

Standard Shipping: 7–22 business days

Express Shipping (UPS): 1–7 business days

 Rest of World

Standard Shipping: 7–25 business days

Express Shipping (UPS): 1–7 business days

Please note: While we dispatch promptly, delivery timeframes may vary due to carrier delays outside of our control.

Can I return my order?

Yes! We accept returns within 30 days of purchase.
Items must be unused, in original packaging, and include proof of purchase.

See our Returns & Refund Policy for full terms.

Do you ship internationally?

Yes! Shipping and delivery will vary accordingly.

What payment methods do you accept?

We accept:

• Visa & MasterCard 💳
• PayPal 🅿️
• Shop Pay
• Afterpay (coming soon)

All transactions are secured with industry-standard encryption.

Where do orders ship from?

Perth, Western Australia.